Run every case with calm and care.
Solace carries every case from the first call to the final invoice — intake, permits, scheduling, obituaries, and family billing in one calm place. No paper. No fax. No scattered spreadsheets.
9 days left in trial
12
Active cases
5
Services this week
2
Deadlines ≤3 days
3
Unpaid invoices
Deadlines & tasks
Burial permit
Eleanor Whitfield
Death certificate
James Okonkwo
Cremation permit
Marta Reyes
Recent cases
Eleanor Whitfield
2026-0042
James Okonkwo
2026-0041
Marta Reyes
2026-0040
Built for independent & family-owned funeral homes
Every death means a stack of paperwork.
Not one of those forms should need the same information typed twice.
0+
forms per case
the same details, re-typed by hand today
0 hrs
of admin per case
what Solace is built to give back
0s
to open a case
from first call to a live checklist
0
missed deadlines
every permit tracked, alerted, and dated
Everything a case needs, in one place
Stop re-typing the same details into ten forms. Solace holds the whole case — and keeps you ahead of every legal deadline.
Compliance deadlines, tracked
Every permit and certificate carries its legal deadline. Anything due within three days turns amber, within one day red — and the assigned director gets an email every morning. Missing a filing is a legal problem, not an inconvenience.
Case intake in a minute
One case per death — deceased, family, and a pre-seeded checklist, opened while you're still on the first call.
A private family portal
One link. No account, no password. They sign, approve, and pay from the sofa.
In loving memory
Eleanor Whitfield
AI that drafts, never decides
A warm, factual obituary draft from the case details in seconds — and death certificate fields mapped for review. The AI never invents a fact, never sends, never files. Your name goes on it, so you approve every word.
She kept a garden that outlived every frost, and taught
Paid without the phone calls
Itemized goods & services invoices the family pays online through Stripe. No chasing cheques during the hardest week of their lives — and the money lands in your account.
Memorial pages, automatically
A shareable page with the obituary, photos, a donation link, and a guestbook you moderate — created with every case, published when you say so.
Three steps. One case. Zero re-typing.
Open the case on the first call
Deceased details, the family's next of kin, disposition type. Solace numbers the case, seeds the intake checklist, and mints a private family link before you hang up.
- Case number assigned automatically
- 10-step intake checklist seeded
- Family portal link ready to send
Let the paperwork keep itself on schedule
Add each permit and certificate with its legal deadline. The dashboard turns amber at three days, red at one, and emails the assigned director every morning until it's filed.
- Deadline alerts before they bite
- Death certificate fields auto-mapped
- Obituary drafted for your review
Send one link. The family does the rest
They read the service details, e-sign what needs signing, approve the obituary, and pay the invoice — from their phone, at 11pm, without a single call to your office.
- E-signatures captured and dated
- Invoice paid securely online
- Memorial page live when you publish
The big platforms aren't built for you
FrontRunner, Passare and Gather are capable systems — designed and priced for multi-location groups with staff to run them. If you are two directors and a spreadsheet, that's the wrong tool.
| Capability | Solace | Enterprise incumbents |
|---|---|---|
| Built for 1–5 location independents | ||
| AI obituary drafting | ||
| AI form auto-fill for certificates | ||
| Family portal with no account needed | Varies | |
| Legal deadline alerts on the dashboard | Varies | |
| Family pays the invoice online | Varies | |
| Memorial page with every case | ||
| Live in a day, no implementation fee | ||
| Starts under $200/month |
Based on publicly listed pricing and features as of 2026. Incumbent capabilities vary by tier and configuration — compare your own quote before switching.
You hold families' worst day. We hold it carefully.
Names, dates of death, next of kin, signed authorizations — this is the most sensitive data a small business ever touches. It's protected at the database level, not by hoping the app asks the right question.
Isolated per funeral home
Row-level security in the database means one home's cases are unreachable from another's session. Not a filter in the app — a rule in Postgres.
Family links expire and revoke
Each family gets a signed link scoped to exactly one case. Regenerate it and the old one dies instantly. No account, no password to leak.
Documents stay private
Uploaded certificates and permits live in a private bucket. Every view is a fresh, short-lived signed URL — never a public address.
AI never sees more than it needs
Drafts are generated from case facts, reviewed by staff, and never auto-sent or auto-filed. We don't train on your families' data.
Directors who do it all
“We were re-typing the same information ten times per case. Solace ended that in the first week. My arranger got her afternoons back.”
“The deadline alerts alone are worth it. Permits used to keep me up at night — now the dashboard watches them for me.”
“Families keep telling us how easy the portal was. Signing and paying from their phone, no phone tag. That's what wins referrals.”
“I was sceptical about AI anywhere near an obituary. It drafts, I edit, the family approves. It never once made something up.”
Priced for independents, not chains
Enterprise tools charge $400–900 per location and build for corporations. Solace starts at $199 — with a 14-day free trial of Professional.
Starter
For a single home finding its feet.
- 1 location
- Up to 25 active cases
- Case intake & workspace
- Document deadline tracking
- Itemized invoicing
- 1 staff seat
Professional
Everything, for the firm running real volume.
- 1 location
- Unlimited cases
- AI obituary + form auto-fill
- Family portal & e-signing
- Online family payments
- Email deadline reminders
- Memorial pages
- 5 staff seats
Multi-Location
For chains that still feel independent.
- Everything in Professional
- Multi-location dashboard
- White-label family portal
- Unlimited seats
- Priority support
All plans month-to-month. Cancel in two clicks — your data stays exportable either way.
Questions directors ask us
Still unsure? Ask us anything before you spend a minute setting up.
Start your free trial →Your next case can start on Solace.
Set up your funeral home in minutes, open a case on the next first call, and let the paperwork keep itself on schedule.
No credit card required · Cancel anytime · Live in a day